BigCommerce - Set Up and Manage Your Ecommerce Store

FAQs about BigCommerce website builder

• Who is BigCommerce ideal for?

  BigCommerce is suitable for businesses that need flexibility and want to avoid the hassle of constant website maintenance. It's a good fit for particularly large B2B companies that operate entirely online and need a smooth shopping experience for their customers. While Shopify is often a go-to for B2C businesses, both platforms can create custom solutions for very large enterprises.

• How much does BigCommerce cost?

  BigCommerce has various pricing plans. For individuals and smaller brands with a revenue of online sales up to $50,000, BigCommerce has a Standard plan which is $39 per month.

  For smaller businesses, they also have the Plus plan for $105 per month. The Pro plan is for $399 a month. On their Enterprise plan, the cost is tailored and specific to what each company needs.

• Does BigCommerce offer a free plan or free trial?

  Yes, BigCommerce does offer a fully functional 15-day free trial. This enables prospective users to test drive the platform and begin constructing their online store. There's no need for a credit card to sign up for the trial, and there's no obligation or risk involved.

• How long does it take to set up a website with BigCommerce?

  The time it takes to set up a website with BigCommerce depends on the complexity of the store you're building. A very basic shop with a few products could be up and running relatively quickly, perhaps within a few days. However, for stores with a large inventory, custom design needs, or intricate features, it will naturally take longer – potentially a few weeks or more.

• Does BigCommerce offer other AI tools?

  Yes, BigCommerce offers a suite of AI-powered tools under the name BigAI. These tools and partner integrations are designed to help merchants improve customer engagement, streamline their operations, and find new ways to attract and convert shoppers.

  Currently available BigAI features include an AI copywriter, ecommerce and conversational search, product discovery, AI-powered search and merchandising, and open source AI foundation app.

• Is BigCommerce easy to use?

  How easy BigCommerce is to use can depend on your comfort level with website platforms. For those familiar with e-commerce or website builders, it's generally considered quite manageable, especially with their Page Builder for visual design. However, like any robust platform, there might be a bit of a learning curve when exploring more advanced features.

• How customizable is BigCommerce?

  BigCommerce offers a good level of customization, catering to different comfort levels. If you're not into coding, you can build professional-looking pages using their drag-and-drop tools, pre-built sections, and intuitive editors – no code needed. But if you want to get more creative and have coding knowledge, BigCommerce also gives you the freedom to dive into HTML, CSS, and even use code libraries on top of their platform. So, you're not really limited in how you want to personalize your store.

• What are the top pros and cons of BigCommerce?

  On the plus side, BigCommerce is built to handle growth, so whether you're just starting out or running a large operation, it should be able to keep up. And when it comes to getting your site found online, BigCommerce has some really solid SEO features built in.

  However, there are a few potential downsides to consider. Unlike some competitors, BigCommerce doesn't include any built-in email marketing tools or features for selling subscriptions or taking recurring payments – you'll need to factor in the cost of third-party apps for those. Finally, if you need your store to cater to multiple languages, that's not a standard feature and also requires using a third-party app.