Your time is valuable. So with B12 you get a team of project management, design, and copywriting experts who will help turn your vision into reality. We work with you to get your site launched, with all the tools you need so you can spend your time growing your business, not building a website.
After your site goes live, you’ll have unlimited access to B12’s Customer Success Team. This team of experts is available by email, chat, or phone. They’re trained on the B12 platform and website best practices. They can help guide you through any minor updates or changes you’d like to make and will advise when to re-engage with copy and design experts based on your needs. Depending on the scope of the changes required, sometimes there’s an additional fee. Your Customer Success representative will advise you of any additional costs and work with you to ensure we fit your budget.
B12 supports a variety of integrations to help boost your site capabilities. These include integrations with online chatbots, online calendars, blogging platforms, and more. You can check out our full list of supported integrations here.
Nope! Nothing to install. B12 is a SaaS (Software as a Service) platform which means you can access it from anywhere – you just need to log in to your account by visiting b12.io and clicking Log in in the top right of the navigation. Instructions for how to access B12 can be found here.
The one-time setup fee covers the costs of the B12 team managing your site setup for you. That includes assigning a dedicated team of copywriters, designers, SEO experts, and project managers to build, test, and launch your site. It also includes setup and onboarding for platform features like invoicing, payments, email marketing, on-site conversion tools, integrations, and more.
The ongoing subscription fee covers the monthly costs to host, maintain, and service your site and business. This includes unlimited support from B12’s Customer Success Team, domain, and TLS certificate maintenance, and the ability for you and your team to access B12’s robust features to help you win new business and serve your clients. Depending on your subscription package, it may also include content calendar management and the monthly publication of new search-optimized pages or articles.
Each B12 package comes with access for a specific number of users.
More seats can be added to each package at a cost of $39 / seat / month.
Additionally, the Advanced package provides customers with enhanced website and account management services including:
If you already have a website, but are looking to make major changes, we recommend starting fresh with B12. Trying to optimize a poorly constructed or poorly performing website is often simply more hassle than it's worth. You’ll spend a lot of time and energy on making updates, only to see negligible returns.
With B12, we’ll take your existing website, understand what you want to keep and what you want to improve, and then give you a brand new one. B12 sites are built to be modern, fast, and reliable, giving you a site that will not only make you look more professional, but will also be optimized for search engines, and equipped with features to help you run your business. When you work with B12, you aren’t just giving your site a fresh coat of paint – you’re getting a polished, all-in-one platform that will help you scale your services.
No domain? No problem! Our team of launch specialists will work with you to source and secure a domain that reflects your business and brand.
Absolutely. After all, it’s your site! B12 includes an easy-to-use website editor that makes adjustments and changes a snap. Swap out images, change a headline, or add a new page. You can easily make updates on your own to make sure your site always reflects your current services. And if you get stuck or just want a second opinion, connect with our Customer Success team through chat, email, or a scheduled phone call.
You also get access to a variety of tools to help you build better client relationships, streamline payments, and manage your overall business. Tools like email marketing, appointment scheduling, contracts and eSignatures, and invoicing and payments can be turned on at any time. The team at B12 is happy to provide you an overview of how they work so you can make the most of your subscription.
B12 is more than just a website provider. It’s a digital commerce platform built for professional service providers to help you attract, win, and serve your clients. That means that every B12 website comes with powerful features that will help make organizing contacts, communicating with clients, and getting paid for your work easier. These tools are built right into the platform so you can manage everything – from your website to your online payments – in a single place.
Let's build your new website and access the tools you need to serve clients.