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Success stories: How small businesses use B12 to grow

9 October, 2025 ·Small business basics
Success stories: How small businesses use B12 to grow
Discover how small businesses grew faster with B12’s AI website builder. Learn from real success stories showing how entrepreneurs used smart design, SEO, and automation to attract clients, save time, and boost growth online.

Running a small business isn’t easy. You need a website — whether it’s a simple service site or a full eCommerce website — that not only looks good but also brings in leads and grows with you over time. 

That’s where B12 steps in. With the right mix of AI and human support, B12 helps service businesses save time and grow faster. 

In this article, you’ll find real B12 success stories — B12 customer stories and small business website case studies that show how everyday business owners are getting real results. If you’re curious about small business growth with AI websites, these examples will give you a clear picture of what’s possible.

Why small businesses choose B12

Simplicity and speed

No one wants to wait months just to get a website up and running. With B12, you don’t have to. The AI-powered setup gets you a professional site in minutes, not in a few weeks. All you do is provide a description of your business, and B12’s AI creates the first draft. From there, you can make edits yourself, secure the perfect domain, or let the B12 team fine-tune it.

Human + AI advantage

The magic really happens when AI and people work together. An AI-powered site generator and drag-and-drop editor give you speed, but the B12 team adds that personal touch — designers, copywriters, and support folks who understand what small businesses need. 

"Every feature we build starts with small businesses in mind," says one of B12’s product leads. "We know owners are short on time and wearing a million hats — often switching between an SEO assistant, scheduling apps, and other tools — so our goal is to make running their business online as easy as possible."

Fully functional site with growth-oriented features

A good website should help your business grow. With B12, you get built-in tools like online payments, client scheduling, SEO that helps you rank on search engines, and integrations with the apps you already use, including Google Analytics and Facebook Pixel. These features make daily tasks easier and bring in more customers.

Success story #1: HR consulting firm

The challenge: Outgrowing DIY website builders

When Heather Carnes launched Envision HR, she tried building a free website on Wix and GoDaddy. They were fine to get started, but the websites looked a little too cookie-cutter and didn’t do much to bring in new clients. On top of that, making updates and figuring out SEO felt like a full-time job she didn’t have time for.

The solution: A professional yet personal website with B12

That’s when Heather found B12. What stood out was the mix of AI speed and real human support. She worked with a B12 launch specialist and copywriters to create a site that actually felt like her — polished, approachable, and branded with her own custom domain name and own images. 

The site now showcases her HR services, makes it easy for her target audience to reach out, and even has intake forms to save her from back-and-forth emails. Every page also has easy-to-spot calls to action. Plus, she started blogging and getting her site noticed on Google with built-in SEO tools, giving her visibility beyond word-of-mouth and in-person events.

The outcome: A growth partner, not just a website

Since her B12 site went live, Heather’s business looks more professional than ever. Clients can find her more easily, contacting her is simple, and the site helps her handle new leads without extra work.

As she puts it, “B12 has raised the entire bar of website professionalism. You wouldn’t know I am a small business when you visit my website. It looks like a million dollars.”

Success story #2: Mortgage lending

From generic to custom, professional website

For years, Jill Burgess — founder of Mortgages by Jill — relied on DIY site builders like GoDaddy and Wix. But the sites didn’t reflect her one-of-a-kind expertise, looked like every other website template online, and couldn’t keep up with her growing lead volume. 

Jill needed more than just a digital “flyer.” She wanted a custom, multi-page site that showed her credibility, educated leads, and helped her serve clients more efficiently.

Key B12 features: built-in SEO tools, lead capture, and blog support

Jill found B12 through a Facebook ad and was hooked by the idea of using a website maker and generating a website draft in 60 seconds. Within 10 days, she had a modern, professional site that finally felt like hers. 

She leaned on SEO tools to stand out in a competitive mortgage market, added a contact form that doubles as a lead qualifier, and uses blog posts written by B12’s copywriters to keep her site fresh. Through blog posts, Jill keeps her site fresh and has regular content she can repurpose for social media marketing campaigns. 

And with built-in email integrations, she can nurture leads without spending late nights writing follow-ups.

Business impact: More clients, less busywork

Jill now serves 3x more clients each month, closes 300% more loans, and saves 5+ hours a week. Her site drives 20x more traffic and gives information to clients 24/7 — even at “2 am on a Sunday,” as Jill likes to put it. 

Instead of repeating the same conversations, her website guides serious buyers through the loan process so she can focus on closing deals. As Jill explains: “B12 provides the best ROI for a small business owner.”

Success story #3: Coaching 

Building trust with a professional online presence

Gerry Sandusky, founder of The Sandusky Group, was frustrated with his old site. It looked okay at first glance, but behind the scenes, it was clunky, hard to update, and didn’t really show off the quality of his coaching work. In an industry where trust and credibility mean everything, he needed a site that felt as professional as the service he delivers.

AI tools that made the difference

With B12’s website creator, Gerry got a clean, mobile-friendly site up and running in less than three weeks. He can log in anytime to tweak content himself, so nothing feels outdated. 

Built-in SEO tools, support for email marketing campaigns, and an integrated store now handle the heavy lifting — helping him capture leads, stay in touch with prospects, and start selling online. 

New site: Growth and retention outcomes

Since switching to B12’s complete solution, Gerry’s client base has doubled, and he’s saving 10 hours a week thanks to smoother lead capture and client management. His own online store and site finally feel like an extension of his business — professional, trustworthy, and simple to use — leading to better retention. 

As Gerry says: “I used to struggle to get new lead magnets integrated into my site. It was a hassle, and I’d wind up not doing things that were good for my business because there were too many hurdles to overcome. Now with B12, I can easily update my website as soon as I have an idea.”

The common thread: How B12 powers small business growth

When you look at Heather, Jill, and Gerry’s stories, the pattern’s pretty clear: B12 helps small businesses grow without the tech headaches. With a free website builder, sites go live in days instead of months. 

Built-in SEO and marketing tools help them get noticed on Google and easily sell products or services online. Payments, scheduling, and client forms are all in one place, so nothing falls through the cracks.

And the secret sauce? It’s the mix of AI speed and real people who’ve got your back. The AI gets your own website up fast, while B12’s designers and writers make sure it actually feels like you. At the end of the day, B12 offers more than a website. It’s a partner that helps your business keep moving forward.

B12 success stories: Turning websites into growth engines

From HR to coaching to fitness, small businesses in all kinds of industries are growing faster with B12. 

By making it easy to launch a professional site, use built-in marketing tools, and keep clients engaged, B12 helps business owners focus on what they do best. Just look at the many B12 success stories from business owners who’ve turned their websites into real growth engines. 

Ready to write your own success story? See how B12 can help your business grow. Start building your AI site today.

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Success stories: How small businesses use B12 to grow
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