B12 Website Reviews
What customers are saying about B12's AI builder and platform.
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Review ratings
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Join the 4M+ sites built with B12
I can make [website edits] myself, and it’s as simple as working in a Word document. If I need more help, I’ll email the B12 team and within 24 hours, boom, it’s done.
Barbara Bartelsmeyer
Partner / COO, Action Logistix
I love that B12 prompts me to update certain [website] features and add integrations like online scheduling to increase efficiency in my law firm. These recommendations are often things that I would have never considered but have proved to be incredibly useful.
Jia Junaid
Founder, Atlas Law
B12 has raised the entire bar of website professionalism.
Heather Carnes
Founder, Envision HR
With B12, I feel supported and I think it’s absolutely realistic to grow my business. It has saved me countless hours.
Stephanie Roberts
Founder, Find Yourself In Fashion
What’s different about B12
B12 generates a complete site in about two minutes (website, online store, portfolio, blog, or web app), then lets you refine it by chatting with the AI Agent or clicking around the visual editor. When you want a human in the loop, vetted designers, copywriters, and SEO specialists are available through our Expert Marketplace.
The combination saves time, keeps the site looking sharp, and puts the platform around it (commerce, contact manager, email marketing, forms, analytics) in the same place.
Get started with B12 for freeB12
DIY Website Builders
Web Design Agencies
Minimal time commitment
B12
Generate a first draft in about two minutes. Refine it yourself with AI chat and the visual editor, or hire an expert through the Expert Marketplace.
DIY Website Builders
If you have the time to focus, building your site could take as little as an hour, but maintaining it will mean additional time.
Web Design Agencies
Finding an agency takes time. Once found, this model requires continual relationship management and communication.
Speed to launch
B12
Self-serve sites can go live the same day. Expert-built sites are typically launched in under 30 days.
DIY Website Builders
Entirely dependent on your technological savvy and bandwidth.
Web Design Agencies
Anywhere from weeks to months.
Professional looking
B12
B12 uses modern design conventions that meet today’s standards and help your site stand out from the first draft.
DIY Website Builders
Limited customization options and cookie-cutter templates. It might look professional, but it won’t help you stand out.
Web Design Agencies
Depends on the agency and its experience, but generally produces a professional website that does the job.
Good value
B12
Free tier available. Paid plans start at $49/month, and Expert plans cost a fraction of what a design agency does.
DIY Website Builders
On paper, your cheapest option. Doesn’t account for the cost of your time to build and maintain.
Web Design Agencies
A final product can cost anywhere from $10K to $50K depending on the scope, timeline, and agency overhead.
Ongoing maintenance and support
B12
A user-friendly visual editor, AI Agent for chat-based changes, unlimited online and scheduled phone support, plus access to design and SEO experts when you need them.
DIY Website Builders
You’re on your own. Any ongoing maintenance falls to you and your team.
Web Design Agencies
Reliance on an agency (and billable hours) for every update, and limited tech support if things go wrong.
Built-in features
B12
B12 comes with commerce, contact manager, email marketing, forms, and analytics all built in.
DIY Website Builders
Can include third-party integrations (for a fee), but the primary focus is on delivering a website, not a full platform.
Web Design Agencies
Integrations and extra features can be added, but often need to be set up and learned independently.
Frequently Asked Questions
Anyone who needs a dynamic online presence: businesses, creators, freelancers, and teams. Common use cases include service businesses, online stores, portfolios, blogs, web apps, and internal business tools. If you want to be online without starting from a blank page, B12 is built for you.
The AI generates a first draft of your site in about two minutes based on what you describe. From there, you refine it by chatting with the AI Agent, clicking elements directly in the visual editor, or hiring an expert through the Expert Marketplace. The AI Agent can also draft new pages, blog posts, emails, and marketing copy on demand.
No. Describe what you want, B12 builds it, and you edit by chat or by clicking. No code involved.
All B12 customers get unlimited online chat and email support. Reach out to hello@b12.io, or schedule phone support with a B12 expert.
No. B12 uses proprietary technology and a different content management system. WordPress is favored by agencies for its customizability, but it’s been prone to security issues, making it a riskier choice for busy business owners.
B12 sites can be as big or as small as you need. Many customers run multi-page sites with blogs, product catalogs, or service-specific pages. B12 can also draft new pages and posts on demand, and some packages include monthly published content as part of the subscription.
Plans range from a free tier with a B12 subdomain to paid plans starting at $49/month, which include a custom domain, more AI credits, and built-in features. The Website + Client Engagement plan ($78/month) adds commerce, client intake, email marketing, contact management, and more. Expert plans are available when you want our team to build and grow your site for you. Full breakdown on the pricing page.
Usually it’s faster to start fresh than to migrate a site as-is. Share the elements you want to keep (logo, brand colors, links to social accounts, business name, copy you like) and B12 will work them into the new design.
Start scaling with B12
Get started and see how B12 can make running your online presence simpler, faster, and more polished.
