Website Reviews

What customers are saying about the B12 website builder and business tools

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Review ratings

G2
★★★★★

4.2

Trustpilot
★★★★★

4.6

Google
★★★★★

4.6

GetApp
★★★★★

4.1

Bark
★★★★★

5

Product Hunt
★★★★★

4.8

Join thousands of professionals using B12 to power their business online

Barbara Bartelsmeyer
Partner / COO, Action Logistix
Action Logistix

I can make [website edits] myself, and it’s as simple as working in a Word document. If I need more help, I’ll email the B12 team and within 24 hours, boom, it’s done.

Barbara Bartelsmeyer

Barbara Bartelsmeyer

Partner / COO, Action Logistix

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Jia Junaid
Founder, Atlas Law
Atlas Law

I love that B12 prompts me to update certain [website] features and add integrations like online scheduling to increase efficiency in my law firm. These recommendations are often things that I would have never considered but have proved to be incredibly useful.

Jia Junaid

Jia Junaid

Founder, Atlas Law

Read Jia Junaid's story
Anthony Bell
Founder and Managing Partner, The Bell Group
The Bell Group

With B12, the quality is 10/10. I feel like I got the finished product of building a site from scratch, but it was way easier.

Anthony Bell

Anthony Bell

Founder and Managing Partner, The Bell Group

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Heather Carnes
Founder, Envision HR
Envision HR

B12 has raised the entire bar of website professionalism.

Heather Carnes

Heather Carnes

Founder, Envision HR

Read Heather Carnes's story

What’s different about the B12 website builder

B12’s site builder gets a positive review because we approach website design a little differently.We combine the power of people and technology, to give you an all-in-one platform built by experts. You’ll save time, look professional, and more easily grow your business with a site designed to attract, win, and serve clients online.

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B12

DIY Website Builders

Web Design Agencies

Minimal time commitment

B12

★★★★★

Expert designers and copywriters use AI-generated drafts to build a site that reflects your business identity and showcases your subject matter expertise

Web Design Agencies

★★★★★

Finding an agency takes time. Once found, this model requires continual relationship management and communication to ensure success

DIY Website Builders

★★★★★

If you have the time to focus, building your site could take as little as two weeks, but that comes at the expense of running other parts of your business

Speed to launch

B12

★★★★★

Sites with B12 are generally launched in under 30 days

Web Design Agencies

★★★★★

Generally anywhere from 5-6 months

DIY Website Builders

★★★★★

Entirely dependent on your technological savvy and bandwidth

Professional looking

B12

★★★★★

B12 website design uses modern web design concepts that meet today’s standards and will help you stand out from the competition

Web Design Agencies

★★★★★

Depends on the agency and their overall experience, but generally produces a professional website that does the job

DIY Website Builders

★★★★★

Limited customization options and cookie-cutter templates. It might look professional, but it won’t help you stand out

Good value

B12

★★★★★

While more expensive than do-it-yourself builders, B12 charges a fraction of what a design agency costs

Web Design Agencies

★★★★★

A final product can cost anywhere from $10K - $50K depending on the scope of the project, timeline, and agency overhead costs

DIY Website Builders

★★★★★

On paper, your most inexpensive option, but this doesn’t take into account the cost of your time to build and maintain

Available ongoing maintenance and support

B12

★★★★★

A user-friendly editor, unlimited online and scheduled phone support, plus access to design and SEO copywriting experts as needed for larger updates

Web Design Agencies

★★★★★

Reliance on an agency (and incurring more billable hours) for every update and limited tech support if things go wrong

DIY Website Builders

★★★★★

You’re on your own. Any ongoing maintenance or support needs to be handled by you and your team

Equipped with all the features you need to succeed

B12

★★★★★

Each B12 website is backed by powerful features to help your small business thrive – whether that’s attracting, winning, or serving clients

Web Design Agencies

★★★★★

Can include third-party integrations (for a fee), but the primary focus is purely on delivering a website, not a fully-featured platform

DIY Website Builders

★★★★★

Integrations and additional features available, but are often limited and must be set up and learned independently

Frequently Asked Questions

B12 best supports professional services businesses – people who charge for their time and expertise. Unlike other websites, B12 websites include powerful tools that enable service-based, small businesses to move their entire practice online – from how they attract new leads to how they serve existing clients.

B12 uses artificial intelligence (AI) to help you create a first draft of your website. Based on the information you provide B12, we’re able to generate an AI draft in seconds that our design and SEO specialists then use as a jumping-off point to tailor your site to reflect you and your business.

Absolutely not! Building a site with B12 means simply inputting some key information and letting our supercharged software and team of experts do the rest!

Using B12 is pretty easy, but should you need support we’re always here to help. We provide customers with unlimited online chat and email support. Reach out to us at hello@b12.io and we’ll be sure to respond. You can also schedule phone support with one of the experts on the B12 team and they’ll help you troubleshoot any issues.

No. The B12 website builder uses proprietary technology and a different content management system. While WordPress is favored by agencies for its customizability, it has been known to be less secure and prone to hacks, making it a riskier choice for small business owners.

B12 offers the flexibility to create websites that can be as big or small as you need. Many business owners opt to create their new website with multiple pages. B12 can even help you generate content for your site, with some packages including publishing a monthly blog post and other relevant content as part of your subscription.

Paid plans start at $299/month, plus a $999 one-time set-up and launch cost. All subscriptions include custom domains, SEO, access to your website, client engagement tools like online scheduling and online payments, and unlimited bandwidth.

If you have an old website, it’s often faster and easier to start from scratch than try to massage what you have. For that reason, we encourage each business owner to critically evaluate their site and send us the elements they absolutely wouldn’t want to lose – things like links to social media accounts, company description, business name, meta description, etc. We’ll make sure these pieces are worked into the design process and your new site.

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