How did you first learn about B12? What led you to select it as your website builder?
I was scrolling through Facebook during lunch one day when I came across an ad for B12. I was impressed by the AI it uses to create a website automatically, and so I clicked the link, answered a handful of questions and saw the first draft of my website in what felt like no time. It impressed me enough that I set up a phone call and signed up immediately!
Cost was one of the biggest factors that led me to ultimately choose B12 as my website builder. As a family-owned restaurant with little budget for marketing, I needed a website that would be effective without breaking the bank. My B12 design consultants were amazing, and also I love the fact that I can go into the website design suite on my own to make any changes I see fit. Even if I come across something I’m unfamiliar with, I know that I can always reach out to B12 and get help quickly.
When did you first launch your business’s website, when did you launch your B12 website, and what impact did your B12 website have on your business’s performance?
We first launched our website with B12 in February 2019. It’s been an amazing experience thus far–I never thought that we would have so many of our customers looking at our website! Since the launch, we’ve gotten more form submissions to inquire about our catering service and menu options. And on top of that, I’ve noticed more customers who found out about us through our website before coming down to dine! The traffic we’ve realized in the short time the site has been online is very impressive.
What’s one piece of advice you’d offer a business owner looking to launch a new website?
Building your own web presence is a really great piece of marketing–don’t put it off! We may think of a website as an impersonal platform, especially when you’re in the hospitality business, but it’s not. It’s a good mouthpiece to showcase your content to the public, and in my case, I use it as a form of reference for customers inquiring about our catering menu! With B12, I was able to create a nice and interactive website. I really appreciate that the entire process was done seamlessly. B12 was able to answer all questions quickly and clearly. Don’t put off building your website, let B12 do your stuff, because they are really good at it.
Tell us about your business. What made you start it, when did you start it, and what’s been your biggest achievement to date?
We are CD Roma, a family-owned Italian restaurant. We’ve been in business for about 20 years and relocated 7 years ago. In the last 7 years, we’ve been revamping our brand. Previously, we had a basic website made by my friend from high school, which had our contact info and a PDF of our menu which I just kind of left as it was as it wasn’t too important back then. But I came to realize that it was increasingly important to me to get a website that was modern-looking and interactive to match with my brand, and that’s when I came to B12.