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Second Nature's AI sales training lets your reps practice real conversations with AI. It's like a life-like role-play experience, so they can prepare for anything. This helps improve their skills and boost their performance.
FEATURES:
- Library of templates
- Various types of content
- AI sales training avatars
- Persona moods
FAQs about Second Nature:
How does Second Nature work?
Second Nature uses AI to create realistic sales simulations. Here's the gist:
- You choose a scenario: Second Nature offers pre-built sales conversation templates (like cold calling, discovery calls, or objection handling) that you can customize. You can even upload your own materials—sales decks, recorded calls, training videos, whatever you use—so the AI understands your specific products and sales processes.
- Reps practice with the AI: Sales reps engage in lifelike conversations with AI avatars. The AI acts like a prospect, responding to questions, objections, and sales pitches just like a real person would.
- The AI provides feedback: After the practice session, the AI analyzes the rep's performance.
- Reps improve over time: By practicing with the AI repeatedly, sales reps can hone their skills, build confidence, and prepare for any sales situation.
What kind of sales situations can I practice?
With Second Nature, you can practice a wide range of sales situations. They have templates for common scenarios like cold calling, discovery calls (where you're figuring out the customer's needs), handling objections, and closing deals. But you're not limited to those. You can actually build your own custom scenarios or upload your own training materials—like recordings of real sales calls, presentations, or even your sales playbook—so the AI can adapt to your specific products, services, and sales process.
What kind of feedback does the AI provide?
Second Nature's AI gives feedback on a few different levels. It looks at what you say, of course, like how you're positioning your product or how you handle objections. But it goes beyond just the words. The AI also analyzes things like your questioning techniques—are you asking the right questions to understand the customer's needs?—and your overall sales approach. It can even give you insights into areas where you might be strong or where you could use some improvement.
Does it integrate with my existing sales tools?
Second Nature offers integrations with CRM systems, which is great for automatically logging data from the AI sales calls. That saves a lot of manual work. You can also either use their built-in LMS or connect Second Nature to your existing one, which is helpful if you're already using an LMS for other training.
How does it compare with other AI sales tools like Claap?
Second Nature focuses heavily on simulated conversations and role-playing. It's a virtual practice partner where your reps can hone their skills in realistic scenarios. Claap leans more toward analyzing real sales calls. It uses AI to pick out key moments, provide feedback on performance, and help identify areas for improvement in actual conversations.
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