Tiledesk empowers businesses to build intelligent AI agents that seamlessly integrate into various channels. These AI assistants can handle customer inquiries, automate routine tasks, and drive engagement, ultimately streamlining operations and enhancing customer satisfaction.

FEATURES: 

• AI chatbot
• Live chat
• Departments and smart assignments
• Integrations
• Analytics
• Wide range of customization options

FAQs about Tiledesk: 

What is Tiledesk and how does it work?

Tiledesk is a user-friendly platform that helps businesses streamline their customer interactions. It offers a range of tools, including live chat and AI-powered chatbots, to engage with customers across various channels like WhatsApp and your website. You can quickly set up and customize chatbots without any coding knowledge, making it easy to automate tasks and provide efficient customer support.

What are the key features of Tiledesk?

With Tiledesk’s AI-powered chatbots, you can automate repetitive tasks, answer FAQs, and guide customers through the buying process. The live chat feature allows for real-time support, while integrations with various tools and platforms streamline workflows. Additionally, Tiledesk provides valuable analytics to track customer interactions and optimize support strategies.

What are the benefits of using Tiledesk?

Tiledesk offers a range of benefits that can help businesses improve customer satisfaction and operational efficiency. By automating repetitive tasks with AI-powered chatbots, businesses can save time and resources. This allows agents to focus on more complex issues, leading to faster response times and higher customer satisfaction. 

Additionally, Tiledesk provides valuable insights into customer behavior through detailed analytics. By understanding customer preferences and pain points, businesses can make data-driven decisions to improve their products and services.

How does Tiledesk compare to other customer service platforms?

While Tiledesk and Intercom are both powerful customer service platforms, they have distinct approaches. Intercom is known for its user-friendly interface and strong focus on customer experience. However, Tiledesk offers a more flexible and customizable solution, especially for businesses that require advanced AI capabilities and automation.

How much does Tiledesk cost?

You can start with their free plan, which is perfect for individuals and small businesses to experiment with AI chatbot creation. For growing businesses, they offer monthly plans starting at €15, with features like increased conversation limits, more AI agents, and expanded knowledge base capabilities. For larger enterprises with complex needs, Tiledesk offers custom plans that can be tailored to specific requirements.